During COVID-19, all non-essential consultations will be offered virtually or by phone until further notice. In following with the directives and guidelines set out by Ontario’s Chief Medical Officer of Health, in-person visits including acupuncture, injections, intravenous therapy and physical exams may be performed in office while meeting the measures outlined in the Ministry of Health’s Covid-19 Operational Requirements. This marks the gradual restart of deferred and non-essential health services.

Patients will be required to complete a mini health screen at the door and have the option of wearing personal protective equipment during their visit. Patients and staff will maintain a two-meter separation wherever possible between people. A limited number of people will be allowed in the office at one time. Patients will be advised to arrive no sooner than 5 minutes before their scheduled appointment. Naturopathic Doctors will be required to wear personal protective equipment for in-person services and follow frequent and proper hand hygiene practices. Cleaning and sanitation of surfaces and common workplace spaces will be performed on a regular, consistent and frequent basis between, during and after patient visits.